Privacy Policy
Effective date: 23 April 2024
This Privacy Policy explains how KW BESPOKE JOINERY , operated by KW BESPOKE JOINERY LTD, collects, uses, and safeguards personal information through our website and mobile app consultancy services.
Interpretation & Definitions
Capitalised terms have the meanings defined below whether they appear in singular or plural.
- Account means a unique profile created to access our services.
- Company, We, or Us refers to KW BESPOKE JOINERY LTD trading as KW BESPOKE JOINERY .
- Cookies are files placed on your device to store browsing data.
- Device means any equipment that can access the Service such as a computer, mobile phone, or tablet.
- Personal Data means any information related to an identifiable person.
- Service refers to the KW BESPOKE JOINERY website and consultancy workflows.
- You means the individual or company accessing or using the Service.
Data We Collect
Personal Data
We may ask you to provide certain Personal Data when submitting a contact form or booking a workshop, including:
- Name and surname
- Business email address
- Company name
- Usage data automatically collected through analytics tools
Usage Data
Usage Data may include your Device’s IP address, browser type, browser version, the pages of our Service visited, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking Technologies & Cookies
We use Cookies and similar tracking technologies to monitor activity on our Service. You can instruct your browser to refuse all Cookies or indicate when a Cookie is being sent. However, refusing Cookies may limit functionality.
- Necessary Cookies: enable essential website operations.
- Preference Cookies: remember your settings, such as language.
- Analytics Cookies: help us understand how visitors interact with the site.
Use of Personal Data
KW BESPOKE JOINERY may use Personal Data for the following purposes:
- To provide, maintain, and monitor our Service.
- To manage your Account and provide customer support.
- To perform contracts, including statements of work or NDAs.
- To contact you by email, phone, or push notifications related to updates.
- To provide news, offers, and event invites related to our services, unless you opt out.
- To process and respond to your requests.
- To comply with legal obligations and defend our rights.
Data Retention & Transfer
We retain Personal Data only for as long as necessary for the purposes set out in this Policy. Data may be transferred to and processed on servers located outside your jurisdiction. We ensure adequate safeguards aligned with UK GDPR and ICO guidance.
Disclosure of Data
We may disclose Personal Data to service providers, professional advisers, regulators, or in connection with a corporate transaction, only where legally permitted.
Security
No transmission over the Internet is 100% secure, yet we implement mobile app security audits, encryption and data protection controls in line with OWASP MASVS practices.
Children’s Privacy
Our Service is not directed at individuals under 18. If you learn that a child has provided us with Personal Data, please contact us to remove the information.
Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you via email or a notice on our Service before the change becomes effective.
Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, contact us at network@kwbespokejoinery.cloud or +44 7910 320819.